Cathy Malmrose

CEO of ZaReason, a sweet little Linux hardware builder in Berkeley, CA

Archive for the ‘Business’ Category

Consumer psychology and the keyboard

Posted by cathymalmrose on October 16, 2008

There is no part of the computer that we humans work with more intimately than the keyboard. It is the only part of the computer that we actively touch.

It is no stroke of fate that Microsoft rebranded the Start key as the “Win key” in 1995. The message, ingrained on an emotional, psychological, even kinesthetic level is that you “Start” with Windows.

Well, not necessarily.

You do have options.

These were the thoughts circulating through our company psyche at the time when we were working to build a keyboard with an Ubuntu key. It seemed so wrong to ship laptops and desktops with the Windows logo flying on the keyboard.

The Ubuntu Keyboard

The Ubuntu Keyboard

Note to companies that are considering whether or not to take this level of care with their keyboards, please remember this: Perception is important. It shapes everything we do. Properly labelling the keyboard is not that difficult to do. So what if it costs a teensy bit more per system. Cut costs elsewhere. Cut out the pop machines, just don’t overlook this embarrassing lack of attention to detail.

Whenever we are at conferences or trade shows and see Linux laptops and desktops giving “free advertising space to someone else” we point it out. Inevitably, the flabbergasted representative will blush and look around frantically for a small sticker. Any small sticker. A penguin, the Ubuntu logo, a piece of tape, it doesn’t matter.

Posted in Consumer Psychology, Hardware | Tagged: , , , , , | Leave a Comment »

Help me choose a ZaMobile

Posted by cathymalmrose on October 12, 2008

ZaReason needs a company car with a some type of Linux logo across the side, letting the world know, or at least our part of the the world know that Linux is just as normal and acceptable as a FedEx truck, the Mr. Rooter truck, or the flower delivery truck.

Every time I see that flower delivery truck around town, it sparks the memory of the bouquet I got for my daughter’s teacher last June. I can smell the rush of sweetness from the tender blush pink roses. Wouldn’t it be cool if people had a similar sort of visceral, emotional reaction to a Linux truck, “Oh, sweetness, that’s the sleek, high-end computer that works so well.”

A girl can dream, can’t she?

I have looked, but I can not find a make and model of car that communicates the ZaReason image. Perhaps we are ahead of the curve on this one, but here is what I want in the company car (prepare to be amused):

* Hybrid

* Made by a company with eco-friendly policies

* Sleek, high-end, but not pretentious

* Seven seater to allow for cargo transport for conferences and runs to the suppliers

* Not a cargo van. We will probably be using it to transport kids to our “Little Linux Gurus” afterschool courses at our shop.

* Geeked out, not quite Maker style geeked out, but close

Any ideas?

Posted in Building ZaReason, Business, Company car, Marketing | Tagged: , , , | 3 Comments »

 
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